The Leadership and management development offer for first line managers currently consists of two programmes:


Leadership framework for first line managers

LSIS provides programmes for leadership development across the range of levels of leadership in the learning and skills sector. The provision for first line managers has recently been re-designed to enable greater choice, flexibility and personalisation. Four major leadership themes have been identified which form the core of the framework:

  • Personal development as leader and manager
  • Leading people
  • Leadership, vision and direction
  • Leading quality Improvement.

The modules are available for first line managers with the option of Chartered Management Institute (CMI) accreditation at level 5.  Each module comprises 30 hours of blended learning, including pre-course activity, two days of face to face input, and additional online learning with the option to complete a piece of work for assessment for those who wish to register for the CMI qualification (additional registration fees apply).

 Key learning outcomes for each of the modules are as follows:

Personal development as leader and manager for first line managers:

Participants will:

  • Reflect on self-assessment processes and outcomes which may include results from a psychometric test.
  • Plan, record and update their personal development plan to progress own career in relation to personal aspirations and organisational objectives, using available support and information systems.
  • Employ techniques to support effective personal awareness, self-management and achieve life/work balance.
  • Reflect on a range of leadership styles, approaches and qualities including emotional intelligence and professional standards and ethics.
  • Use action and reflective learning processes for exploring the challenges of stepping into a leadership role; supporting leadership development and to transfer learning into the workplace.

Leading people for first line managers:

Participants will:

  • Explain key models and theories concerning individual differences (e.g. needs and motivation; values and beliefs; self concept and identity; emotional intelligence).
  • Understand the qualities of team cohesion and team effectiveness and how these qualities might be enhanced.
  • Identify the impact of different communication styles on team dynamics and individual and team morale.
  • Extend emotional intelligence by discussing the negative and positive consequences of conflict and tension.
  • Understand different leadership concepts and how their approaches fit (e.g. Hersey and Blanchard).

Leadership, vision and direction for first line managers:

Participants will:

  • Identify the influences on the UK further education and skills system.
  • Describe the historical and social context in which their organisation is operating.
  • Explore the relevant national and local policies and initiatives relevant to their work and organisation.
  • Demonstrate an understanding of how key national policies translate into action
  • Discuss the implications of a key policy issue in understanding organisational strategy and direction.
  • Use a diagnostic tool (e.g. the culture web) to appreciate how policy implementation is affected by an organisation’s culture.

Leading quality improvement for first line managers:

Participants will:

  • Discuss the importance of the quality agenda within the learning and skills sector and the contribution that first line leadership makes to quality improvement.
  • Describe a range of quality improvement frameworks and their applicability to the learning and skills sector.
  • Understand limitations in current quality improvement practices and explore differing approaches to solving quality improvement tasks, including programme/process review.
  • Collect and translate quality data and present it in a variety of forms for different stakeholders.
  • Lead professional discussion on quality within own team, in situations which are both positive and challenging.
  • Successfully complete a work-based project which develops skills in identifying the need for quality improvement and presenting the business case.



Module titles:    Leading people for first line managers

Leadership, vision and direction for first line managers

Leading quality improvement for first line managers

Cost: £450 (non-accredited) or £720 (with optional assessment)

These modules are held on two separate dates with a gap of approximately three weeks between the two delivery days.


Module title:      Personal development for first line managers

Cost: £550 (non-accredited) or £820 (with optional assessment)

This module is delivered on two consecutive days as a residential.

Please note that these modules are eligible for LSIS Accounts.  However, additional fees are payable to CMI by those wishing to register for a qualification. 


All modules will be available from late 2011, with dates detailed in the events schedule.  The framework is also offered to learning and skills sector organisations as an in-house option for groups of staff or as a collaborative arrangement with other providers.

For further information please contact

Details of the leadership framework for first line managers and the in-house option are available as downloadable information sheets:



Sector management college (SMC): Modular management programme

This programme is developed in partnership with the Association of Colleges.  Management is an acknowledged strategic priority for the sector and SMC aims to support the sector in developing management capabilities. The programme will provide a framework of modules covering core and optional topics around operational management skills and capabilities which participants can follow to suit particular needs.

To enrol, call the Association of Colleges on 0808 168 6724 or email

For more information, please see the sector management college pages on the AoC website