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Money given by funding bodies to provide training is sometimes channelled from the main provider to smaller providers who act as "subcontractors". They may be responsible for all or part of the delivery and assessment. The main provider may not have expertise in an area or may not have the physical resources to deliver it. Subcontracted provision should meet the standards of the main provider and should be managed to ensure that this happens.
How does the way you manage subcontractors compare with that of the most effective provision seen on inspection?
The following strengths and areas for improvement have been taken from recent inspection reports across the Ofsted Learning and Skills remit.
If you were given a similar area for improvement bullet at the end of your last inspection, self assessed this area as an area for improvement, or want to work to avoid such areas for improvement, then consider what inspectors judge to be key.
How do written contracts with the subcontractor detail expected performance and monitoring arrangements?
Who are the named managers who lead on monitoring and review arrangements with the subcontractor?
Look at the recent minuted formal meetings with subcontractors, how are agreed action points followed up?
How are your quality systems applied to the subcontractor?
How does this include their input into your self-assessment report?
How is good practice identified and shared?
Are your complaints procedures available to learners with the subcontractor (check to see if they are being used and if any recent outcomes still need to be resolved)?
How do you measure the effectiveness of your subcontractors?
How do your subcontractors keep you informed about the progress of your learners and any problems?
Do you resolve problems swiftly and effectively (give examples)?
How do you check external reports of the subcontractor, such as external verification?
Are you confident that learners have just as much chance of success with the subcontractor as they have with you? What is your evidence for this?
You can find this page and download any referenced resources from the Excellence Gateway at http://www.excellencegateway.org.uk/2E693F90-DA47-4F8F-B519-34E4C55F3F91.
© Learning and Skills Improvement Service (LSIS) 2012